PROBLEMS
Late arrivals! Broken merchandise! Incomplete loads! Difficult claims processes! These are just some of the headaches that Often accompany furniture Delivered by Third Parties. This can be exaggerated even more when a product is packed in a Container and left in the baking Sun because a project was delayed, or held up in “customs” or on a ship during Hurricane season.

SOLUTIONS
Charter offers our own “IN HOUSE” Shipping Department. We make sure it gets there complete and on time without any damage from the delivery. Most of our products are corner protected, shrink-wrapped and labeled for easy placement into rooms. Our rates are usually more competitive than third party brokers due to our great relationship with several carriers, and should any damage occur we make sure the replacement takes first priority. Your life should not be bothered with logistic nightmares. We make life easy.

STORAGE
Have a delay in the project? No Problem! Just let us know and we will warehouse your items here in our conditioned facility and ship it to you in stages as you are ready. The small fee is less than storage facilities you’ll pay in town and you save additional freight and re handling of your product where furniture is ALWAYS exposed to damage.

LABELING
Make your installers Life easy and let us Label every piece individually for every room. Sure it’s a lot of work for us, but smooth operations on the ground helps our Furniture arrive “in the right room” safe and sound. Missing items are easy to identify and theft is minimized when laborers see how specifically items are marked.

PACKAGING
Whether running in a full Trailer on a Pallet LTL or in a small package, our Quality Control Team will inspect each item and use the greatest care when packaging your furniture. We offer either gently blanket wrapped, corner padded and shrink wrapped, or specially made Boxes to protect your furniture. When you allow us to decide we use the safest method to cover your items, while minimizing any leftover packaging to dispose of.

When other companies say “We have gone as far as we can”, we take the attitude that “we are only halfway there”. We know the extra effort is worth it and our customers have grown to appreciate the difference.