After the Sale Care


customer_loyaltyBecause of our attention to detail and experience both in the factory and on site, it becomes easy for us to offer a Five year Warranty on all of our Case goods. We’re not shy in telling you we will stand behind our product. And should a situation arise as it seldom will, we don’t wait around hassling the details we jump to it getting the replacement or repair under way.

Wardrobe_Charter_furnitureIn the event you do have damage from installation or other subcontractors or even an abusive guest down the road, we can assist you with our team of trained professionals with an on-site visit. When a visit seems unpractical or the items are minimal we have the training and tools to help your own staff make fast adjustments, and handle any ongoing needs.

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Some companies have been known to disappear till your next project; we want you to know you made the right choice before, during, and “after” the sale.
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